Is this a Pre-Booked Appointment? *

Yes

No

Is there a Disbursement Meeting Fee associated with this meeting? *

Yes - Please refer to our Disbursements

No - Please outline why there is no fee associated to this meeting

What Professional Scope of Service is the Client Undertaking: *

Client Off-Boarding Submission

Client Conduct Expectations *

I understand that all feedback during the offboarding process should be constructive, respectful, and focused on services rather than individuals. Architecture North Ltd maintains a zero-tolerance policy for disruptive or disrespectful behavior.

Which RIBA Professional Services Contract did the Client agree upon: *

RIBA Concise Professional Services Contract - https://www.architecturenorth.co.uk/digital-contracts/concise

RIBA Standard Professional Services Contract - https://www.architecturenorth.co.uk/digital-contracts/standard

Were there any challenges or concerns during the project? *

Yes, Please provide details below

No

Not discussed as the client did not attend their client off-boarding meeting.

Client declined to provide feedback.

What is the Primary Reason for ending our Engagement? *

Project Successfully Completed

I do not wish to end our engagement. I would like to pause my project. Please follow this link to paused the project: https://www.architecturenorth.co.uk/clients-area/digital-contracts/project-pause

I do not wish to end our engagement. I would like to resume my project, and/or lift the project pause. Please follow this link to restart the project: https://www.architecturenorth.co.uk/clients-area/digital-contracts/project-restart

Company-Initiated Off-Boarding: Architecture North Ltd has decided to end the relationship with the client, due to contractual, strategic, or operational reasons.

Voluntary Client Off-Boarding: The client has decided to end the relationship with Architecture North Ltd.

Other - Please Provide Details Below

Do you require any RAW, Final Documents, Reports, Files, Items to be Sent Back to You or Print Out Requests from us? *

Yes - Please complete this request by following this link: https://www.architecturenorth.co.uk/clients-area/client-handover-requests

No

Not discussed as the client did not attend their client off-boarding meeting.

Do you know anyone who might benefit from our services? *

Yes, Please provide details below

No

Not discussed as the client did not attend their client off-boarding meeting.

Client declined to provide feedback.

Would you recommend our services to others? *

Yes

No, Please provide details below

Not discussed as the client did not attend their client off-boarding meeting.

Client declined to provide feedback.

Would you consider working with us again in the future? *

Yes

No, Please provide details below

Not discussed as the client did not attend their client off-boarding meeting.

Client declined to provide feedback.

Would you like to continue receiving personalised gestures from Architecture North Ltd? We ask this in the offboarding form because some clients may not be aware of the thoughtful touches we offer, such as bespoke handmade cards, architectural sketches, or project keepsakes. These gestures are typically shared during active projects, but we’d love to know if you’d like to stay connected in this way. *

Yes

No

Not discussed as the client did not attend their client off-boarding meeting.

Client declined to provide feedback.

Architectural Design Scope of Services *

Yes - I appointed Architecture North Ltd for Architectural Design Scope of Services

Not Applicable - I did not appoint Architecture North Ltd for Architectural Design Scope of Services

Interior Design Scope of Services *

Yes - I appointed Architecture North Ltd for Interior Design Scope of Services

Not Applicable - I did not appoint Architecture North Ltd for Interior Design Scope of Services

Landscape Design Scope of Service *

Yes - I appointed Architecture North Ltd for Landscape Design Scope of Services

Not Applicable - I did not appoint Architecture North Ltd for Landscape Design Scope of Services

Has Architecture North Ltd undertaken and delivered Architectural Design Scope of Services for your project? *

Yes

Not Applicable - I did not appoint Architecture North Ltd for Architectural Design Scope of Services

Has Architecture North Ltd undertaken and delivered Interior Design Scope of Services for your project? *

Yes

Not Applicable - I did not appoint Architecture North Ltd for Interior Design Scope of Services

Has Architecture North Ltd undertaken and delivered Landscape Design Scope of Services for your project? *

Yes

Not Applicable - I did not appoint Architecture North Ltd for Landscape Design Scope of Services

If there is an outstanding balance on your account payable to Architecture North Ltd, please be advised that the invoice will be issued on the next business day at 10:30 AM, with payment due upon receipt. *

Yes, I understand

Can you confirm that you outlined to the client that the invoice will be raised the next business day at 10:30 AM? *

Yes, I can confirm I outlined to the client that this invoice will be raised the next business day at 10:30 AM

Do you understand that if the invoice is not paid by the payment terms, you will be liable for a default charge associated to your submitted invoice *

Yes, I understand

Do you understand that if the balance remains outstanding, interest will be applied daily to the overdue amount, calculated based on the Bank of England’s base rate, effective from the date the payment becomes overdue *

Yes, I understand

Do you understand that if the outstanding payment is not settled within 30 days, recovery proceedings will be initiated, and you will be held liable for all associated costs *

Yes, I understand

Do you currently have any Architecture North Ltd signage on your project site address? *

Yes, please provide details below.

No

What is your preferred method for returning the signage? *

Drop-off at our studio - Please book the client in for an appointment: https://cal.com/theanstudios/theanstudios-theprintworks

Drop-off by Royal Mail Tracked 48

Not Applicable

If the client has outlined that they will not, or within this meeting they did not make an attempt to outline how the site advertising will be returned back to Architecture North Ltd, the client is aware that they will be responsible for the cost of replacing the item, along with an administration charge *

Yes, I can confirm this was outlined to the client.

Not Applicable

Do you understand that your Client Portal will be closing in 30 days *

Yes, I understand

Please book the Client in for Client Portal Closure Reminders by following this link *

https://www.architecturenorth.co.uk/employees-area/appointment-booking/client-off-boarding/portal-closure/reminders

Please book the Client in for a Client Portal Closure Confirmation Appointment for the 30 Day Client Portal Closure Date by following this link *

https://www.architecturenorth.co.uk/employees-area/appointment-booking/client-portal-closure-confirmation

If you require a further Extension of Time of your Client Portal, this can be undertaken by following this link *

https://www.architecturenorth.co.uk/clients-area/client-requests/wetransfer/extension

Please book the Client in for a Follow-Up by following this link: *

https://www.architecturenorth.co.uk/employees-area/appointment-booking/client-off-boarding/follow-up

Who is signing off on this form? *

Instructing Client

Named Nominee

Architecture North Ltd

Do you agree that your typed full name signature replaces, in this context, your written signature. *

Yes, I agree

Do you confirm that all the information you have provided Today is Correct *

Yes, Declaration Made

If you would like to make a complaint regarding our services, please follow this link: *

https://www.architecturenorth.co.uk/terms-of-business/digital-contracts/complaints

If you would like to provide us with some feedback about your experience with us, please follow this link: *

https://www.architecturenorth.co.uk/clients-area/feedback

If you would like to leave a review, please follow this link: *

https://www.architecturenorth.co.uk/clients-area/leave-us-a-review

Would you like to provide any Additional Information? *

Yes

No