We do not issue advance notice of invoices because many of our services are conditional on client sign-off.

Issuing advance billing notices could create confusion where drawings or documents are not approved, require amendment, or are delayed.

By issuing invoices only once services are complete and issued, we ensure:

• Clients are billed only for approved work

• No invoices are raised prematurely

• Payment requests clearly align with delivered outputs

This process helps prevent misunderstandings and supports a clear, auditable workflow in line with our appointment terms.

Architecture North Ltd only uses BACS transfers as our method of transferring money to and from our clients.

If you are looking, how to pay Architecture North Ltd, our Details are:

Company Account Number: 846 040 52

Company Sort Code: 60-83-71

Payments are due on notice to ensure our services remain aligned with live project progress and formal client approvals.

Invoicing is issued only once a defined service milestone has been reached, such as a client sign-off, so that clients are invoiced accurately and only for work that has been formally completed and issued.

This approach ensures transparency, avoids premature billing, and keeps project accounting clear and fair for both parties.

If you do not pay in line with the timeline specified on your invoice you will be charged a default charge.

If your payment fails, please ensure that the payment details entered are accurate and that there are sufficient funds available.

If the issue persists, contact your bank or financial institution to troubleshoot the problem or try an alternative payment method.

Refund policies vary depending on the product, service, or company.

It is recommended to review the refund policy provided by the seller or service provider.

If eligible for a refund, you can typically request one through customer support channels or by following the provided refund process.

If you have a payment dispute or require assistance with your payment, please contact our customer service team.

They will be able to address your concerns, provide guidance, and help resolve any issues you may encounter during the payment process.

Architecture North Ltd calculates interest daily based on 8% of the dealing rate of the Bank of England.

The interest rate used is the one current at the date that payment becomes overdue.

When you make payments, Architecture North Ltd uses them in the following order:

a. Clear any overdue amounts from your previous statement.
b. Pay off the remaining balance on your current statement c. Settle any recent project hours that are not yet shown on your statement.

Architecture North Ltd prioritises payments to pay off balances charged at the highest interest rate first, gradually moving down to balances with lower interest rates.

This ensures that more expensive balances are always paid off first.

Standing charges are fixed fees or costs that are applied to certain services or utilities on a regular basis, regardless of the level of usage.

They are typically associated with ongoing services such as electricity, gas, water, or telecommunications.

Standing charges help cover the costs that service providers incur in maintaining the infrastructure, network, or equipment required to deliver the service.

These charges contribute to the operational expenses and ensure the availability of the service.

Standing charges typically cover the basic operational costs associated with the provision of a service.

This can include maintenance, administration, network upkeep, customer support, and other overhead expenses incurred by the service provider.

The standing charges for planning permission notice refer to the fees associated with Architecture North Ltd managing, coordinating with the case officer, and facilitating communication with the client throughout the planning application process.

This charge is a fixed daily fee that covers the ongoing management and support provided by Architecture North Ltd until the planning permission decision notice is received.

• Case Officer and Client Liaison: Architecture North Ltd will communicate and liaise with the planning case officer on your behalf, ensuring effective coordination and collaboration throughout the planning application process.

• Monitoring of Planning Application: Architecture North Ltd will actively monitor the progress of your planning application, keeping track of any updates, inquiries, or additional information required by the planning authorities.

This charge covers the management, case officer, and client liaison services provided by Architecture North Ltd for your building control application.