Type of Call
For calls processed via the virtual assistant, including captured enquiries, missed calls, or escalations.
Consultation phone call addresses operational or strategic matters related to the company.
For broad questions or general discussions not tied to a specific project.
For early-stage, exploratory conversations where direction is still forming.
For potential clients asking about their future project.
For scheduling or initial discussions to formally begin a project.
For potential clients asking about their potential project status.
For existing clients checking in on the progress of their current project.
For questions or reminders related to financial transactions.
For external consultants calling about a shared project.
For calls from planning consultants or planing case officer regarding project planning matters.
For calls involving detailed technical or design queries.
For calls from individuals interested in job or career opportunities.
For calls that are irrelevant, unsolicited, or not legitimate.
